Volume 7, Issue 2 (Spring 2018)                   JOHE 2018, 7(2): 112-118 | Back to browse issues page


XML Print


Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

Agha Mohammad Hasani P, Mokhtaree M, Sheikh Fathollahi M, Farrokjzadian J. Interpersonal communication skills and its association with personality dimensions of nurses in Rafsanjan University of Medical Sciences, Iran, in 2015. JOHE. 2018; 7 (2) :112-118
URL: http://johe.rums.ac.ir/article-1-286-en.html
1- Assistant Prof., Department of Psychiatry, Rafsanjan University of Medical Sciences, Rafsanjan, Iran.
2- Msc of Educational Psychology, Social Determinants of Health Research Center, Rafsanjan University of Medical Sciences, Rafsanjan, Iran. , mrmokhtaree@yahoo.com
3- Assistant Prof., Occupational Environment Research Center, Medical School, Rafsanjan University of Medical Sciences, Rafsanjan, Iran.
4- Assistant Prof., Department of Community Health Nursing, School of Nursing and Midwifery, Nursing Research Center, Kerman University of Medical Sciences, Kerman, Iran
Abstract:   (371 Views)
Background: Communication is a necessity of social life which is very important in health care settings due to the type of work and clients. The aim of this study was determine the association between interpersonal communication skills (ICSs) and personality dimensions of nurses working in Rafsanjan University of Medical Sciences.
Materials and Methods: In this descriptive study, 223 nurses were selected by stratified random sampling method and they completed the Burton ICSs and the Revised NEO Personality Inventory ‎. Data were analyzed using the Pearson correlation, independent t-test, and multiple linear regression at a significant level of P = 0.050.
Results: Among the selected nurses, 9.9%, 75.8%, and 14.3% had a poor, moderate and good communication skills respectively. The association between age (P = 0.026) and work experience (P = 0.025) with ICSs were inversely significant. There was a significant correlation between good communication skills and the extroversion personality aspect (P = 0.001), pleasure (P < 0.001), and accountability (P = 0.039). The pleasure and extroversion were able to predict and explain 8.7% of the ICSs nurses.
Conclusions: More than half of the nurses had difficulties in ICSs. The communication pattern of nurses is effective in their performance and quality of work; therefore, their personality dimensions and traits can be taken into account in the process of recruiting, transferring, or moving them. Hence, each person can be appropriately located in the right place in terms of the area of activity, and type and number of clients.  

 
Full-Text [PDF 226 kb]   (170 Downloads) |   |   Full-Text (HTML)  (45 Views)  
Type of Study: original article | Subject: Occupational Health
Received: 2018/01/9 | Accepted: 2018/04/9 | ePublished: 2018/07/28

References
1. Karimi Ziveh M. The effectioveness of communicatiom skill teaching on social development and social acceptanc of boys students of area 5 of Tehran in 2014. [Msc thesis]. Tehran, Iran: Allameh-Tabatabaee University; 2014.
2. Zeighami Mohammadi SH, Hagigi S. The association between nurses communication skills and nurse-physician relationship and collaboration. Journal of Urmia Nursing and Midwifery Faculty 2008; 6(4):189-96. []
3. Valentine NM. Communicating nursing's excellence and value: on the way to Magnet. Nurs Econ 2013; 31(1):35-8, 43. [PMID]
4. Nasiripour AA, Saeedzadeh ZS, Sabahi Beedgoli M. Correlation between nurses' communication skills and inpatient service quality in the hospitals of Kashan University of Medical Sciences. Journal of Health Promotion Management 2012; 1(1):45-54. [Article]
5. Hemmati M, Sheikhbaglu M, Baghaie R. Relationship between the communication skill of nurse - patient with patient safety in the critical care units. Journal of Clinical Nursing and Midwifery 2014; 3(2):77-84. [Article]
6. Farmahini Farahani M, Kashaninia Z, Hosaini MA, Biglarian A. The Effect of Communication Skills Training on Nurses on Patients' Satisfaction with Communication. Iranian Journal of Nursing Research 2007; 1(3):47-54.
7. Bahr SJ, Siclovan DM, Opper K, Beiler J, Bobay KL, Weiss ME. Interprofessional health team communication about hospital discharge: an implementation science evaluation study. J Nurs Care Qual 2017; 32(4):285-92. [DOI] [PMID]
8. Flanagan J, Stamp KD, Gregas M, Shindul-Rothschild J. Predictors of 30-Day readmission for pneumonia. J Nurs Adm 2016; 46(2):69-74. [DOI] [PMID]
9. MacLean S, Kelly M, Geddes F, Della P. Use of simulated patients to develop communication skills in nursing education: an integrative review. Nurse Educ Today 2017; 48:90-8. [DOI] [PMID]
10. Taylor SP, Nicolle C, Maguire M. Cross-cultural communication barriers in health care. Nurs Stand 2013; 27(31):35-43. [DOI] [PMID]
11. Khadivzadeh T, Katebi MS, Sepehri Shamloo Z, Esmaily H. Assessment of midwives’ communication skills at the maternity wards of teaching hospitals in Mashhad in 2014. Journal of Midwifery and Reproductive Health 2015; 3(3):394-400. [Article]
12. Costa PT, McCrae RR. Normal personality assessment in clinical practice: the NEO personality inventory. Psycholo Assess 1992; 4(1):5-13. [Article] [DOI]
13. Plonien C. Using personality indicators to enhance nurse leader communication. AORN J 2015; 102(1):74-80. [DOI] [PMID]
14. Götlind B. The phenomenon "The Genuine Meeting" in Nursing: An Interview Study with Nurses = "The Genuine Meeting" in Caring: a phenomenological study from the perspective of nurses / Birgit Götlind. 1st ed. Swedish: Linköping University; 1998.
15. Hosseini Nasab D, Mohammadi S. The relationship between the personality characteristics, mental health with emotional intelligence of girl high school third grade students in Tabriz. Journal of Instruction and Evaluation 2009; 2(8):129-50. [Article]
16. Sabzi N, Yousefi F. The role of personality dimensions in students' communication skills. Quarterly Social Psychology Research 2013; 2(8):63-84.
17. Mortazavi M. The relationship between personality characters and demographic variables with communication skills of sport experts in education organization of Khuzestan. [Msc thesis]. Ahvaz, Iran: Shahid Chamran Univarsity of Ahvaz; 2011.
18. Bang M, Sim S. The relationship among personality, interpersonal relations and stress of clinical practice of nursing students. International Journal of Advanced Nursing Education and Research 2016;1(1):69-74. [Article] [DOI]
19. Taran S. An examination of the factors contributing to poor communication outside the physician-patient sphere. Mcgill J Med 2011; 13(1):86. [PMID] [PMCID]
20. McCrae RR, Costa Jr PT. A contemplated revision of the NEO Five-Factor Inventory. Pers Individ Dif 2004; 36(3):587-96. [Sciencedirect] [DOI]
21. Garousi Farshi MT, Mehryar AH, Ghazi Tabatabaei M. Application of the NEOP I-R Test and analytic evanuation of its characteristics and factorial structure among Iranian university students. Journal of Humanities 2001; 11(39):173-98. [Article]
22. Mirzae Gh, Mehrabi H, Ghahvehchi-Hosseini F, Fathi-Ashtiani A. Psychometric properties of the personality characteristics questionnaire among militaries. Journal of Military Medicine 2015;17(1):17-23. [Article]
23. Burton M. The environment, good interactions and interpersonal skills in nursing. Interpersonal Skills in Nursing: Research And Applications 1985; 76-88.
24. Safavi M, Ghasemipenchah S, Fesharaki M, Esmaeilpour Bandboni M. Communication skills and its related factors in Guilans teaching hospitals' nurses 94. Scientific Journal of Hamadan Nursing & Midiwifery Faculty 2016; 24(1):50-7. [Article] [DOI]
25. Uchaikin VV, Zolotarev VM. Chance and Stability, stable distributions and their applications. Ulyanovsk, Russian Federation: Ulyanovsk State University; 1999. Available from: http://staff.ulsu.ru/uchaikin/uchzol.pdf
26. Kwak SG, Kim JH. Central limit theorem: the cornerstone of modern statistics. Korean J Anesthesiol 2017; 70(2):144-56. [Article] [DOI]
27. Rostami H, Golchin M, Mirzaei A. Evaluation of communication skills of nurses from hospitalized patients' perspective. Journal of Urmia Nursing and Midwifery Faculty 2012; 10(1):27-34. [Article]
28. Barati M, Afsar A, Ahmadpanah M. Assessment of communication skills level among healthcare practitioners. Scientific Journal of Hamadan University of Medical Sciences 2012;19(1):62-9. [Article]
29. Javaher AA, khaghanizade M, Ebadi A. Study of communication skills in nursing students and its association with demographic characteristics. Iranian Joural of Medical Education 2014; 14(1):23-31. [Article]
30. McCabe C. Nurse–patient communication: an exploration of patients’ experiences. J Clin Nurs 2004; 13(1):41-9. [DOI] [PMID]
31. Alasad J, Ahmad M. Communication with critically ill patients. J Adv Nurs 2005; 50(4):356-62. [DOI] [PMID]
32. Chant S, Tim, Randle J, Russell G, Webb C. Communication skills training in healthcare: a review of the literature. Nurse Educ Today 2002; 22(3):189-202. [DOI] [PMID]
33. Naseh M, Jalilvand J, Vahdani M. Relationship between personality dimensions and job burnout of nurses. Modern Care Journal 2012; 9(2):87-94. [Article]
34. Mazloomy Mahmoodabad SS, Safaeifar M, Gharraee B, Fallahzadeh H. Effect of communication skills training on components of burnout among nurses work in Tehran university of medical science hospitals. The Journal of Toloo-e-behdasht 2016; 15(3):198-208. [Article]
35. Ahmadi A, Ahmadi M, Elyasi F, Ahmadi A, Ahmadi N. The relationship of occupational burnout and communication skills in nurses. Journal of Mazandaran University of Medical Sciences 2013; 23(106):130-9. [Article]
36. Gholami HR, Sarhangy F, Mokhtari Nouri J, Javadi M. Nurses' communication skills in military hospitals. Journal of Nursing and Midwifery Sciences 2015; 2(1):40-5. [Article]
37. Sadeghi Sharme M, Amiri H, Karimi Zarchi A, Bahari F, Binesh A. Effectiveness of Solution-Focused Communication Training (SFCT) in nurses’ communication skills. Iranian Journal of Military Medicine 2013; 14(4):271-8. [Article]
38. Leung SK, Bond MH. Interpersonal communication and personality: self and other perspectives. Asian J Soc Psychol 2001; 4(1):69-86. [Article] [DOI]
39. Riggio RE, Taylor SJ. Personality and communication skills as predictors of hospice nurse performance. J Bus Psychol 2000; 15(2):351-9. [Article]
40. Siasi AA. Personality theories. 16 th ed. Tehran: University of Tehran Press; 2016.
41. Matthews G, Deary IJ, Whiteman MC. Personality traits. 3rd ed. New York, United States: Cambridge University Press; 2009. [Book] [DOI:]
42. John OP, Robins RW, Pervin LA. Handbook of Personality: Theory and Research. 3rd ed. New York, United States: Guilford press; 2008.
43. Shaye A. Infidelity in dating relationships: Do big five personality traits and gender influence infidelity? Los Angeles, California, United States: Alliant International University, California School of Professional Psychology; 2009.
44. Davoodi I, Aliakbari Dehkordi M, Raisian S, Mohseni P. The relationship between emitional intelligence and personality characters of nurses with patient satisfaction of nursing services in the academic Hospitals of Ahvaz. Jentashapir Journal of Health Research 2011; 1(2):10-9. [Article]
45. Kuntze J, van der Molen HT, Born MP. Big five personality traits and assertiveness do not affect mastery of communication skills. Health Professions Education 2016; 2(1):33-43. [Article] [DOI]
46. Smit GN, van der Molen HT. Three methods for the assessment of communication skills. Br J Educ Psychol 1996; 66(4):543-55. [Article] [DOI]
47. Kourkouta L, Papathanasiou IV. Communication in nursing practice. Mater Sociomed 2014; 26(1):65-7. [DOI] [PMID] [PMCID]
48. Bramhall E. Effective communication skills in nursing practice. Nurs Stand 2014; 29(14):53-9. [DOI] [PMID]
49. Lapeña-Moñux YR, Cibanal-Juan L, Pedraz-Marcos A, Macía-Soler ML. Interpersonal relationships among hospital nurses and the use of communication skills. Texto & Contexto - Enfermagem 2014; 23(3):555-62. [Article] [DOI]
50. Abbasi M, Dehghani G, Rezaie R. Legal requirements of international documents in public health and the challenges facing it. Journal of Medical Council of Iran 2015; 33(2):138-46. [Article]

Add your comments about this article : Your username or Email:
CAPTCHA code

Send email to the article author


© 2018 All Rights Reserved | Journal of Occupational Health and Epidemiology

Designed & Developed by : Yektaweb